Privacy policy

Last updated: August 4, 2026

At Havensio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Contact information, such as your name, email address, and phone number.
• Billing and shipping addresses.
• Payment information required to process your order through secure payment providers.
• Device, browser, and usage information collected through cookies and similar technologies.
• Order history and interactions with our website.

How We Use Your Information

We use your information for the following purposes:

• Process and fulfill orders.
• Provide order confirmations, shipping updates, and customer support.
• Improve our website, products, and services.
• Send marketing communications where you have provided consent.
• Comply with applicable legal and regulatory requirements.

Sharing Your Information

Havensio does not sell your personal information for monetary compensation.

We may share your information with third-party service providers when necessary to operate our business, including:

• Payment service providers for payment processing.
• Shipping carriers and fulfillment partners for order delivery.
• Website analytics providers to help us improve our website.
• Marketing service providers, where you have chosen to receive marketing communications.

These service providers are authorized to use your information only as needed to perform services on our behalf.

Cookies

Our website uses cookies and similar technologies to support website functionality, analyze website traffic, and improve your browsing experience.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes where applicable.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate personal information.
• Request deletion of eligible personal information.
• Opt out of marketing communications at any time.

To exercise your privacy rights, please contact us at support@havensio.com.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect your personal information.

While we take appropriate measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.